Every Second Care is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
We may collect personal information such as your name, contact details, email address, phone number, and any information you provide through contact forms, referral forms, or job applications. We may also collect limited technical data such as IP address and website usage information to improve our services.
We use your information to respond to enquiries, process referrals, manage applications, deliver care services, and communicate with you effectively. Your information helps us ensure safe, high quality, and personalised support. We may also use data to improve our website and services.
We process personal data in line with UK General Data Protection Regulation and Data Protection Act 2018. This includes consent, contractual necessity, legal obligations, and legitimate interests related to providing care and support services.
We only share your information when necessary and with appropriate safeguards in place. This may include sharing with healthcare professionals, local authorities, NHS teams, or regulatory bodies where required by law. We never sell your personal data to third parties.
We take data protection seriously and use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Access to personal data is restricted to authorised staff only.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. When data is no longer required, it is securely deleted or anonymised.
You have the right to access your personal data, request corrections, request deletion where appropriate, restrict processing, and withdraw consent at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data has been handled improperly.
Our website may use cookies to improve user experience and monitor website performance. You can control or disable cookies through your browser settings.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be published on this page.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at
Email: tanya@everysecondcare.com
Phone: 01244255444
